TERMS CONDITIONS

GENERAL INFO

SHIPMENT

1-8 WEEK TURN AROUND SHIPPING ON DOMESTIC ORDERS -

PLEASE ALLOW 10-20 BUSINESS DAYS FOR YOUR ORDER TO PROCESS AND 10-30 DAYS TO SHIP.

CHANGING SHIPPING ADDRESS:
SHIPPING ADDRESSES CANNOT BE CHANGED UNLESS REACHING OUT TO OUR TEAM VIA SOCIAL MEDIA INSTAGRAM AT (HABESHA SUPPLY) - INCLUDING - (First and Last name) ORDER NUMBER AS WELL AS ORDER DATE AND TIME IF APPLICABLE ALSO INCLUDE THE LAST 4 (DIGITS) OF CARD USED TO PURCHASE THE ORDER TO VERIFICATION PURPOSES IN THIS MESSAGE.

WE WILL ONLY SHIP TO THE ADDRESS ENTERED WHEN THE ORDER WAS ORIGINALLY PLACED UNLESS OTHER WISE REQUESTED VIA SOCIAL MEDIA INSTAGRAM AT (HABESHA SUPPLY) PLEASE INCLUDE (First and Last name) ORDER NUMBER AS WELL AS ORDER DATE AND TIME IF APPLICABLE SHIPPING TRACKING WILL ALSO BE REQUIRED FOR RETURNS.

HOW TO CANCEL MY ORDER?

ONCE AN ORDER IS PROCESSED, WE CANNOT CANCEL OR MODIFY A SHIPMENT UNLESS REACHING OUT TO SOCIAL MEDIA INSTAGRAM AT (HABESHA SUPPLY) WITH EXACT ORDER DETAILS.

WHAT IS THE RETURN POLICY?

All ORDERS ARE FINAL UNLESS ITEM OR ITEMS ARE SEVERELY DAMAGED BY DEFECTIVE PACKAGING ISSUE THAT OCCURS IN IN-TRANSIT. SEVERELY DAMAGED GOODS MUST BE DOCUMENTED AND CONFIRMED DAMAGED IN PACKAGE WITH PHOTO IF APPLICABLE. PLEASE REACH OUT TO OUR TEAM VIA SOCIAL MEDIA (HABESHA SUPPLY) - INCLUDING - (First and Last name) ORDER NUMBER AS WELL AS ORDER DATE AND TIME IF APPLICABLE.

EACH ORDER IS CREATED IS (CUSTOMIZED) WITH ADDITIONAL COSMETIC ATTACHMENTS CAUSING FOR AN ADDITIONAL ALLOTTED TIME IN PRODUCTION PROCESS, PLEASE BARE WITH OUR TEAM AS WORK TO MAKE ADJUSTMENTS HERE IN THE NEAR FUTURE, THANK YOU ON BEHALF OF H.S